Shipping policy
Last Updated: September 23, 2026
Thank you for visiting Art With Everyone. This Shipping Policy outlines how digital downloads and physical promotional items are processed and delivered.
Digital Products Delivery
All art project instructions sold on Art With Everyone are digital downloads. No physical product will be shipped for standard purchases.
Immediate Access: Upon successful completion of your payment, you will receive immediate access to download your digital files directly from the order confirmation page.
Email Delivery: You will also receive an order confirmation email containing a link to access your digital files.
Missing Download Emails: If you do not see your confirmation email within a few minutes of purchase, please check your spam, junk, or promotional folders. If you still cannot locate it, please contact us at support@artwitheveryone.com.
Physical Promotional Goods
Art With Everyone may offer free physical marketing promotional items (such as stickers or art supplies) as part of special offers.
Eligibility and Shipping Locations: Free promotional items are shipped only to valid physical addresses within the contiguous United States (the lower 48 states and Washington, D.C.), unless explicitly stated otherwise in the promotion terms. We do not ship promotional items to Alaska, Hawaii, P.O. Boxes, U.S. territories, or international destinations.
Processing Time: Physical promotional items are typically processed and handed over to the carrier within 3 to 5 business days following your order confirmation or promotional event.
Shipping Times and Carriers: Promotional items are shipped via standard ground carriers (such as USPS). Estimated delivery times range from 3 to 7 business days after processing, depending on your location. Delivery times are estimates and are not guaranteed.
Shipping Costs: Unless explicitly stated during a specific campaign, standard shipping for eligible promotional items is free.
Shipping Address Accuracy
For any physical promotional items, you are responsible for providing an accurate and complete shipping address. Art With Everyone is not responsible for lost, delayed, or misdelivered shipments resulting from incorrect or incomplete address information provided at checkout.
Lost, Damaged, or Missing Promotional Goods
Because promotional items are provided free of charge, they carry no cash value and cannot be refunded or exchanged for monetary compensation. If your promotional item arrives damaged or fails to arrive, please reach out to support@artwitheveryone.com. Replacement items may be issued at our sole discretion, subject to remaining inventory.
Contact Us
If you have any questions regarding the delivery of your digital downloads or promotional items, please contact support@artwitheveryone.com.